After two weeks of remote teaching, I have to say that mental exhaustion is starting to set in. I can only imagine how challenging it is for students as well. In last week’s blog I highlighted the problem of reaching students online who might not be able to be reached, or might not want to be reached. Technological problems aside, the very constraints of online platforms may make it more difficult for students to focus, find relevant instructions and resources or manage their time effectively enough to be able to complete much work.
Marc Prensky popularised the idea of the Digital Native, one who appears to have the natural, in-born disposition for digital applications. Prensky defined this as a set of dispositions stemming from age alone. Anyone born after a certain date was somehow imbued with technology in their bloodstream, so to speak. The rest of us, born before this date were digital immigrants, we would have to learn how to use technology through pain and sweat. This idea has been thoroughly debunked. Anyone who has ever taught children ICTs will attest to this. Children are not born with the habits, behaviours and dispositions neatly in place to make them natural born users of technology. And many older people take to technology like a duck to water. Nevertheless the concept of digital nativity, of dispositions, a gaze which predisposes the person towards digital use does seem to hold some merit. We all know people who seem to get it naturally, and others who will probably never cope with anything digital. Perhaps digital nativity is an acquired, cultivated or trained gaze – a way of looking at things which makes some people better at dealing with the new technologies than others. This disposition is not dependent upon age, but describes a spectrum from digital nativity to digital alienation.
When teaching online this becomes absolutely crucial because the medium of delivery is so dependent upon the technology. In my experience with hybrid classrooms, any class follows a law of thirds, although the quantification of that fraction changes from year to year, class to class and lesson to lesson. Students have different digital dispositions. One third I shall call the Digital Natives with apologies to Marc Prensky. This group is quite capable of working independently online. They can find and follow instructions, manage the resources left by the teacher and manage to ask questions where needed to complete tasks totally online. They don’t really need a teacher to tell them what to do, they have a capacity and disposition for discovery and an ability to figure things out quite quickly on a digital platform. This group tends to submit assignments without prompting on time, often well before the due date.
A second third, the Digital Immigrants need instructions to be in-the-flesh, so to speak. They struggle to locate resources or instructions online, but can cope with whole class instructions. If a teacher tells them what to do, and where to look, they can then work on their own. This group needs someone to foreground what they need to notice. But once this is done, they are happy to work on the task, although they do ask more questions, and need more scaffolding generally. A quick online check-in meeting may be all they need to get working.
A third group, the Digital Aliens struggle online, but also need any instructions given to the whole class to be repeated individually. Something said to the group only seems to be processed effectively when repeated once they are ready to process the information. This group may not respond well to instructions given in a group check-in meeting for example. They need to be taken aside individually and carefully guided through every single step. This is extremely difficult on an online platform. You really need a one-on-one meeting. This can be done in class more easily whilst circulating, but for a student struggling with the technology anyway, setting up an individual tutoring session can be well nigh impossible.
If this perception is correct, it has important implications for remote (and online) instructional design. It suggests that students from each of these groups really needs different strategies. In a face-to-face classroom teachers are able to manage these differences much more seamlessly, although it is never easy. Online, differentiating teaching is much more difficult. In the last two weeks I think I have started to get the hang of managing the Digital Natives and Immigrants. By posting instructional videos online ahead of a class the Digital Natives have a head start. Then I have check-in meetings at scheduled times where I can answer questions, share my screen and show students how to do things. I record these as well as some students seem to need the question and answer to make sense of it all. What is extremely difficult is trying to reach the Digital Aliens, most of whom do not check-in during scheduled times, or probably even watch the videos. Often reaching this group involves long tortuous emails in which I try to make sense of the difficulties they are experiencing and coax them onto the platform.
Sometimes this results in a eureka moment, but often it results in radio silence. I have sent out a number of emails in the last week which basically said something like, send me what you’ve got so I can have a look. Many of tehse remain unanswered, but I live in hope that week three will bring my break-through moment with the Digital Aliens!